Last updated: Sep 26, 2025
Welcome to The Kashmir Walnuts (“Company”, “we”, “us”, “our”).
By accessing our website thekashmirwalnuts.com (“Website”) or purchasing any product from us, you (“user”, “customer”, “visitor”) agree to accept and abide by the following Terms & Conditions.
Please read these Terms carefully before using our Website or services.
1. General
- The content of this Website is for general information and is subject to change without prior notice.
- By visiting our Website and/or making a purchase, you agree to be bound by these Terms & Conditions, Privacy Policy, Refund Policy, and Shipping Policy.
2. Accuracy of Information
- We strive to ensure that product information, descriptions, pricing, and availability are accurate.
- However, we do not provide any guarantee regarding accuracy, completeness, timeliness, or suitability of information on this Website.
- You acknowledge that the Website may contain inaccuracies, and we exclude all liability for such errors to the fullest extent permitted by law.
3. Use of Website & Products
- Your use of any information or materials from this Website is entirely at your own risk.
- It is your responsibility to ensure that any product, service, or information available on this Website meets your specific requirements.
- Misuse, unauthorized modification, or reproduction of content is strictly prohibited.
4. Intellectual Property
- All content on the Website, including layout, design, photos, graphics, logos, and text, is owned or licensed by The Kashmir Walnuts.
- Reproduction, distribution, or commercial use of Website material without our express permission is prohibited.
- All trademarks used on the Website that are not owned by The Kashmir Walnuts are acknowledged.
5. Third-Party Links
- Our Website may contain links to other websites for additional information.
- These links do not signify our endorsement of those websites, and we are not responsible for their content or policies.
6. External Linking
- You may not create a link to our website from any other website or document without obtaining prior written permission from The Kashmir Walnuts.
7. Payments & Billing (As per Razorpay Rules & Regulations)
- We use Razorpay as our authorized payment gateway for processing online payments.
- By choosing Razorpay, you agree to their terms, privacy policy, and security guidelines.
- Razorpay may validate your card or UPI details, follow fraud checks, or decline a payment under their risk management procedures.
- In case of payment failure due to:
- insufficient funds,
- card limits,
- bank server errors,
- gateway decline,
- or incorrect information,
we will not be liable for any resulting loss or inconvenience.
- We do not store your card, UPI, or bank details on our servers. Payments are encrypted and securely processed through Razorpay’s PCI-DSS compliant platform.
8. Order Acceptance & Cancellation
- Your order is considered confirmed only after successful payment and verification.
- We reserve the right to accept or reject any order at our discretion.
- Orders may be cancelled due to:
- unavailability of stock,
- pricing errors,
- suspicious transactions,
- or any violation of our terms.
9. Unauthorized Use
- Any unauthorized use of our Website, content, or purchased product information may give rise to legal claims or criminal prosecution.
10. Limitation of Liability
We are not liable for any:
- loss, damage, or injury arising directly or indirectly from your use of the Website,
- decline of authorization for any transaction due to the cardholder exceeding preset limits between us and our acquiring bank,
- delays or failures caused by events beyond our control.
11. Governing Law
- All disputes arising out of your use of our Website or purchase from us shall be governed exclusively by the laws of India, with jurisdiction limited to courts in Jammu & Kashmir (UT).
12. Changes to Terms
- We may revise these Terms & Conditions at any time without prior notice.
- Continued use of the Website constitutes your acceptance of updated terms.